Privacy Policy

Scope

This policy explains how we handle personal information when you visit runtime-routecore.digital, submit a briefing form, email us, or engage our trade marketing services.

Data controller

Runtime Routecore Trade Marketing, 30-32 Chakrawad Rd., Samphanthawong, Bangkok, 10100, Thailand, hello@runtime-routecore.digital, +66 0-2221-6448.

Information we collect

  • Contact details you provide: name, email, phone, company context, and message content.
  • Service interest selections from our forms.
  • Technical data such as browser type, approximate location derived from IP, and pages viewed, when analytics cookies are accepted.
  • Cookie preference stored locally in your browser.

How we use information

  • To respond to briefing requests and prepare proposals.
  • To deliver contracted trade marketing work and related communications.
  • To improve site clarity and fix technical issues.
  • To meet legal or accounting obligations where applicable.

Legal bases

We process information based on your request to take steps toward a contract, our legitimate interest in operating a trade marketing studio, consent where required for non-essential cookies, and legal obligations when they apply.

Sharing

We do not sell personal information. We may share limited data with service providers who host email or infrastructure, or with retailers and field partners only when required to deliver an agreed engagement and under confidentiality expectations. We may disclose information if required by Thai law.

Retention

Enquiry data is kept as long as needed to respond and for a reasonable follow-up period, then deleted or archived. Contract records are retained as required for business and legal purposes. Cookie preferences remain in your browser until you clear storage.

International transfers

Our primary operations are in Thailand. If a tool processes data outside Thailand, we take reasonable steps to ensure appropriate safeguards.

Your choices

You may request access, correction, or deletion of personal information we hold, or withdraw cookie consent by clearing site data and revisiting the banner. Contact hello@runtime-routecore.digital.

Children

This site is aimed at business professionals. We do not knowingly collect information from children.

Updates

We may update this policy as practices change. The date above reflects the latest revision.